God First Auto Detailing

A deposit of 20% of your service total is required to confirm any appointment. Your date is not reserved until the deposit is received.

• The deposit is applied directly to your final invoice. It is not an extra charge — a $229 Full Detail with a $46 deposit means $183 due at completion.
• The remaining balance is due upon completion, on site, the same day.
• The deposit becomes non-refundable once the 48-hour window has passed.
• If services are added on the day (pet hair, stain removal, a level upgrade), your deposit still applies — only the balance changes.
• Deposits are tied to the client and vehicle on the booking and are not transferable to another person.

You may cancel free of charge up to 48 hours before your scheduled start time. Your full deposit is refunded to the original payment method within 5–7 business days.

Cancellations made less than 48 hours before your appointment forfeit the deposit in full. This includes same-day cancellations and appointments cancelled after we are already en route.

No-shows. If we arrive and the vehicle is unavailable, no one is present to grant access, or we cannot reach you within 20 minutes of the scheduled start time, it is treated as a same-day cancellation. A future booking will require a new deposit.

Repeat cancellations. If a client cancels inside the 48-hour window twice, we reserve the right to require payment in full up front on any future booking.

We would always rather move your appointment than lose it.

• Reschedule 48+ hours in advance and your deposit moves with you to the new date at no cost. Nothing is lost, nothing is re-charged.
• Each booking may be rescheduled one time free of charge. A second reschedule forfeits the original deposit, and a new deposit is required to secure another date.
• Reschedule requests made less than 48 hours before your start time forfeit the deposit. You can still rebook, but a new deposit will be required.
• Rescheduled appointments must be rebooked within 60 days of the original date. After 60 days, an unused deposit expires.
• Use the link in your confirmation email or text 717-701-1306. A reschedule is not confirmed until you hear back from us.

Grace exceptions. Documented medical emergencies, deaths in the family, and military orders are honored regardless of notice. We are not going to nickel-and-dime a family in a hard week — just tell us what happened.

We work outdoors and we take this seriously.

• If severe weather, sustained rain, freezing temperatures, or unsafe conditions make quality work impossible, we reschedule at no cost and your deposit carries forward. A weather reschedule does not count against your one free reschedule.
• Weather calls are made by G1AD, generally the evening before or the morning of. Light overcast or brief passing showers are not automatic cancellations — most interior work and much exterior work proceeds normally.
• If you cancel for weather when we have determined conditions are workable, standard cancellation terms apply.

We come to you. To complete your service we need, at the appointment address:

• A standard 110V outlet within reach of the vehicle
• A water spigot with working hose access
• A legal, safe parking space large enough to work around the entire vehicle
• Keys and vehicle access at the scheduled start time

If these are unavailable on arrival and cannot be resolved within 20 minutes, the appointment is treated as a no-show and the deposit is forfeited. If you are unsure whether your location qualifies — apartment complex, workplace lot, street parking — tell us before you book. We will almost always find a solution if we know in advance.

Our published prices assume a normally used vehicle. On arrival we may quote an adjustment for:

• Excessive pet hair — +$50
• Heavy staining requiring extraction — +$50
• Excessive sand, mud, construction debris, or smoke odor
• Biohazards (bodily fluids, mold, infestation) — we may decline the job for health and safety reasons

Any adjustment is quoted and approved by you before work begins. You are never charged more than the price you agreed to. If you decline, we will complete what we safely can at the original price, or you may cancel on the spot — the deposit is forfeited, but no further charge applies.

• Appointments are scheduled with a 30-minute arrival window. Traffic, prior job overruns, and weather happen — we will text you if we are running behind.
• If we are more than 60 minutes late without notice, you may cancel for a full deposit refund.
• If you are more than 20 minutes late providing vehicle access, we may need to shorten the service or reschedule, depending on the day's route.

• Maintenance plan members may reschedule an individual visit with 48 hours' notice at no charge. Visits cancelled inside 48 hours are billed at the plan rate and not credited.
• Fleet accounts operate on Net-30 terms under a signed service agreement. Deposits are waived and cancellation terms are set in that agreement rather than by this policy.

If something was missed, tell us within 48 hours of completion and we will come back and correct it at no charge. We document every job with before-and-after photos for exactly this reason. We do not offer refunds on completed work, but we will make it right.

• Deposits are collected at booking through our secure booking system.
• Balances are due at completion. We accept card, cash, and digital payment.
• Returned payments or chargebacks initiated without first contacting us may result in refusal of future service.